Email: xpertiseclothing@gmail.com

Please allow 24-48 hours for a response, you're guaranteed a response. Make sure to include all relevant information like your order number, style name, size and color so we can better assist you.

Once your order has been fulfilled a tracking number will be sent to the email address used to place the order. Please don't forget to check your spam and junk folder.

We're extremely sorry that your order has still not arrived! We recommend first contacting your leasing office and neighbors (if applicable) and/or giving it a day or two as post office may have updated the tracking prematurely. If you don't receive it after that you can contact the USPS directly though this link:

https://www.usps.com/help/contact-us.htm

We look forward to you receiving your order, please let us know if you require further assistance. Thank you!

There are several reasons why your order may have been cancelled:

-The item(s) sold out.

-There is a delay in replenishment for your item(s).

-We are unable to verify your billing information and/ or your billing address does not match the credit card on file for the order.

If the billing address stated on the order does not match with what the credit card issuer or bank has on file, please contact your credit card issuer or bank to verify that the billing information is correct. Once updated, you may create a new order using the correct billing address.

If you do not receive an email from Xpertise within a few hours of placing your order, be sure to check your personal spam folder. Alternatively, the email address may have been spelled incorrectly.

If you are still unable to locate the confirmation email for your order, please email xpertiseclothing@gmail.com